Reviewed 13 February 2016

I was traveling with a group of 7 friends. We were arriving on an early morning flight (6:00 am!) from the U.S. Since we wouldn’t be able to check in to our hotel until 2:00 pm, we had several hours to kill. I did some research and found Ian and Twin Harbor Tours on TripAdvisor.

I contacted Ian to enquire about an airport pickup with a half-day tour of Auckland. He was extremely responsive, even to my very detailed questions. We ended up booking with him at a very reasonable rate, not only for the airport pickup and half day tour, but also for a full day excursion the next day to Waitomo and Rotorua.

Ian hired a comfortable van that was big enough for all of us and our luggage. He was very accommodating – we were able to stop for a coffee and at an ATM before heading out on our tour of the Auckland area.

We’re a very inquisitive lot, and Ian was able to answer our questions about not only the sights, but political, economic and social issues as well. In fact, he had done some research on some of our questions and came prepared with those answers on our excursion the next day.

Ian is very personable, and during our lunch stop in Auckland we met his wife and daughter (who are also involved in business). . We had a really great time, and I would totally recommend Ian and Twin Harbor Tours and would totally hire him again should I have the opportunity to visit Auckland in the future.